Four steps. You move one step at a time.
No step commits you to the next one. Each one gives you something useful, even if you stop there.
- 15 years in manufacturing and supply chain systems
- Based in Quebec, service in French
- Delivered Law 25 compliant
- Eligible for Quebec grants
THE PATH
The path
From the free self-assessment to measuring real results, in four separate steps.
- 01
You assess yourself
“The plant that depends on John” is a free 10-question guide that shows you where your operations are fragile. In fifteen minutes you get a score and things you can act on right away.
Download the free guideNo call, no follow-up: the guide is useful even if you never speak to us.
- 02
We map the situation
- 3 weeks
- Fixed price
- Eligible for Quebec grant programs
Every engagement starts with the Resilient Operations Diagnostic. In three weeks, working with your teams, we produce:
- Who knows what, and what happens if that person leaves tomorrow — the map of your critical know-how.
- Where the hours go, and what they cost — the map of your manual tasks, quantified.
- Which software you use, how it connects, and where your people are the bridge — the map of your systems.
- What your teams already do with AI, and where you stand on Law 25 — the picture of your current usage.
- The 3 most profitable interventions, with the expected gains and the grants you qualify for — a prioritized action plan.
The diagnostic is a complete deliverable in itself. The plan is yours: you can carry it out with us, in-house, or with another partner.
See the diagnostic in detail - 03
We deliver
We carry out the projects in your plan one at a time, with scope, duration and price fixed in advance. One problem fixed, then the next. Depending on what the diagnostic found:
- Your best operators' know-how stays in the plant — procedures, troubleshooting guides, an assistant your teams can query.
- Hours recovered every week — the ERP, document, and administrative flows identified in the diagnostic.
- Systems that talk to each other — the right software chosen, your tools connected, or an open-source ERP implemented.
- Your data stays with you — clear AI rules and a list of approved tools.
Every delivery includes training for your teams, on the floor and by role. A tool nobody learned to use stays installed, and stays unused.
- 04
We adjust
A few weeks after go-live, we come back to measure the real results and adjust what needs adjusting. You know what the work returned, with the numbers to show it.
After that, some clients like to keep a partner on call. Others carry on alone with what they have. Both work, and it's your call.
HOW WE SOLVE PROBLEMS
Understand, improve, equip, augment.
Most vendors show up with their tool and look for somewhere to use it. We start from the problem and pick the simplest fix that will last.
- 1
Understand
See how your plant really works: who knows what, how work flows, where it gets stuck. Everything else is built on that documented know-how.
Knowledge Continuity - 2
Improve
When the problem is the way work gets done: unclear roles, duplicated steps, information that doesn't reach the right person. We fix the process with what you already have. It's fast, cheap, and you don't depend on any vendor.
Operations Efficiency - 3
Equip
When the process is clear but takes too much handling: we pick the right software, connect your existing systems, build what doesn't exist, or implement an open-source ERP. Our habit: get the most out of what you already have.
Systems and Software - 4
Augment
When the work means reading documents, text or situations that change from one case to the next. Regular software can't do that; AI can.
AI Mastery
Automating a bad process only speeds up the mess. That's why we rarely start with technology, and never with AI.
YOUR PART
What this asks of you
Your people have a plant to run. The diagnostic is built around that:
About half a day of your time over three weeks.
A few hours with the key people (supervisors, planner, purchasing lead), at a time that suits you.
One plant visit. We come and see how the work really gets done, instead of relying on the org chart.
We work around your shifts and your peak periods.
NO RISK
What makes this risk-free
Fixed price, fixed scope. You know what it costs before you start. No overruns billed.
The plan is yours. Even if you carry out none of it with us.
One step at a time. No commitment to what follows, at any point.
We sell no licences. No vendor commission, so no reason to push a tool you don't need.
Grant eligible. We point you to the programs that apply to your situation.
WHERE TO START
Thirty minutes to find out whether this applies to you.
Two ways to start, both free: talk it through with us, or size it up yourself first.
The discovery call
Thirty minutes. You tell us what's not working, we tell you how we can help and where to start.
The free self-assessment
Ten questions to gauge how fragile your plant is. In fifteen minutes you get a score and where to act, without talking to us.