When your systems don't talk to each other, your people are the bridge. We put a number on where your hours go, then cut the manual work in purchasing, production, inventory and administration.
YOUR SITUATION
People retype what's already written somewhere else. Supplier confirmations arrive by email and get re-keyed into the ERP. Production readings are written on paper, then transcribed. The same information is entered two or three times.
Follow-ups happen from memory. Chasing late orders happens when somebody remembers. Customers call to find out where their order stands, and someone has to go check.
Reports are compiled by hand. Every week, someone spends hours copying figures from a system into a spreadsheet to produce the same report.
Critical processes live in an Excel file. Planning, order tracking or inventory runs on a spreadsheet two people understand. When they're away, it stalls.
You can tell it could run better, but not where to start. Without numbers, improvement decisions get made on gut feel.
THE COST
660
HOURS PER YEAR
One hour a day, for three supervisors, over 220 working days. That's a third of a full-time job, paid at a supervisor's rate, for clerical work.
This work adds nothing, and it ties up your best people.
On top of that come the less visible costs:
Re-keying errors: wrong quantity, wrong price, wrong delivery date.
Late decisions, because the information exists, but isn't at hand when the call has to be made.
Dependence on one person for any process that lives in a spreadsheet.
Wasted capacity in the middle of a labour shortage: every hour you get back is an hour you don't have to hire for.
WHAT WE DO
We map how work really flows through purchasing, production, inventory, and administration: who enters what, where, and how many times. Then we put a cost on each loss and fix the way the work is done.
You get: a map of your processes and improvements ranked by the hours and dollars they save.
We fix specific problems one at a time, like the ones listed below: follow-ups that go out on their own, invoices reconciled automatically, production data entered once at the source, reports that generate themselves. We get the most out of the tools you already have first. When they need connecting, building or replacing, that's the Systems and Software side.
You get: a working solution in production, measured against where you started.
WHAT WE DELIVER
You don't need to do all of it. We start with what will save you the most time and money.
HOW WE SOLVE PROBLEMS
We start from the problem and pick the simplest fix that will last. This page covers one of the four steps.
See how your plant really works: who knows what, how work flows, where it gets stuck. Everything else is built on that documented know-how.
Knowledge ContinuityA lot of lost time comes from how the work is done, not from a missing tool: duplicated steps, information that doesn't reach the right person, unclear roles. We look at that first, because it's fast and you don't depend on any vendor.
Pick the right tool, connect your existing systems so they talk to each other, or build what doesn't exist. Our habit: get the most out of what you already have. Replacing your ERP is rarely the right first move. When you do need one (no ERP yet, or one that can't keep up), we implement an open-source ERP such as ERPNext.
Systems and SoftwareReading a purchase order whose format changes with every supplier, handling requests written in everyday words, pulling information out of documents with no fixed layout.
AI MasteryAutomating a bad process only speeds up the mess. That's why we rarely start with technology, and never with AI.
WHERE TO START
Two ways to start, both free: talk it through with us, or size it up yourself first.
Thirty minutes. You tell us what's not working, we tell you how we can help and where to start.
Ten questions to spot your most expensive time losses. In fifteen minutes you get a score and where to act, without talking to us.